Cancellation Policy
If the cancellation occurs:
- from 22 days or more prior to the arrival of the client-visitor, then the prepayment is returned to
the client-visitor (any transfer expenses are paid by the client-visitor).
- between 14 and 21 days prior to the arrival of the client-visitor, then 50% of the prepayment is
returned to the client-visitor (any transfer expenses are paid by the client-visitor).
- up to and including 13 days prior to the arrival of the client-visitor, then no amount of the
prepayment is returned to the client-visitor.